Testimonials

Testimonials

Very rarely do I run across a vendor that has complete integrity and 100% honesty when completing projects for a property owner, commercial or residential.  I have been using Forward Electric and Air Conditioning for several years and today, they reconfirmed why they are my go-to vendor for all of my air conditioning needs.  For the past two days, they have been working on a large commercial project that included several AC unit replacements.  Rather than completing the job, without consideration for the client’s true needs and replacing AC units and collecting their fees, they actually did quite the opposite.  Bill Carson contacted me and told me that he was not comfortable replacing certain units as originally planned and at a total of nearly $6,000 each as it was not warranted and he then recommended a much cheaper course of action to resolve our issues.  This open and honest communication has confirmed that I have placed trust with the right, family owned and operated, air-conditioning company.  Thank you Forward Electric and Air for your honest service to our community.   

Jennifer D. Trent, CSM

Director of Property Management

Office: 772-286-6292

Fax: 772-286-7535

jtrent@naisouthcoast.com

 www.naisouthcoast.com 

 

 

“For the first time since I bought my condo, I decided to have my A/C system serviced. As a result of the raving referral I got from my neighbor, Pat, about Forward’s great service, I decided to go with them. Jeff Ambrusko came and not only serviced my A/C system but educated me and showed me all the deficiencies. A problem later ensued and Bill fixed it in a timely manner at no charge. Their price, courtesy, professionalism and excellent service are unsurpassable. the best testimonial I can give them is this, if I need any electrical or A/C service, Forward will always be my first choice. Thank you again Jeff and Bill.”
– Deen Ameerullah, Hobe Sound, FL.


“Just a short note to thank you for your professionalism and sound advice relative to the sale and installation of our new Lennox AC system. We are very happy with the performance of the two new units. I must also note that Jeff and Jeff who were on cite every day were a pleasure to deal with and very knowledgeable. Jimmy who introduced us to the system and Brent who also spent time here were also professional and patient answering all my questions.

I learned a lot about AC systems and would recommend Forward Electric to anyone interested in a professional and efficient install. So far we could not be happier with the Lennox product. Thanks again Jeff and Jeff!!”
– Gregg and Wendy Howard

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“Now that’s service before 8am!”


“I wanted to take a minute to say Thank You! It’s been 3 months since you installed a new a/c and handler at our home and I have come to the conclusion that it has been one of the best investments we have made in many years. The efficiency and monthly savings has been greater than anticipated and the unit will probably pay for itself in a few years. Jeff and Damian did an excellent job with the installation, not to mention the overall service and response time in meeting our dilemma and needs. We couldn’t have asked for a more professional experience from a local business. Thanks Again!”
– Matt P., Palm City, FL.

“Jeff was extremely knowledgeable and helpful. His work is meticulous and we appreciated the time he took to explain the new equipment.”
– J. Tucker, Stuart, FL.
“Tech was extremely knowledgeable and friendly. Will ask for him by name if we need anything else electric done.”
– John Baldwin
“I’m happy to recommend Forward Electric & Air Conditioning for any AC or electrical needs. Jeff came out to our shop and fixed our torn air ducts. He arrived on time and completed the work without any interruption or interference of our operations. And when he was done, he grabbed a broom and dust pan to clean up the area where he was working. How about that for service! The level of service from everyone at Forward Electric & AC has been exemplary!”
– L. Compagno, Paradise Tire & Service, Stuart, FL.
“I heart Forward Electric! Our AC broke right before our guests from out of the town were to come stay for the weekend. Forward Electric & AC was there within an hour! Jeff was super nice and ridiculously quick. We were back to being cool in less than 45 minutes. I’m now a follower of Forward Electric & AC!”
– A. Duocote, Stuart, FL.
“Forward Electric & AC helped me with all my fans and lighting and a real problem I had with a fire alarm system! I thank you and the neighbors thank you!”
– R. Grissom, Palm City, FL.
“Paul and I were at our rental property in Lake Forest on Indian Key Drive today doing some work there and our tenant Annette told us how great a job your technician Jeff did fixing the AC recently. She was so happy with the service he provided and she said he was very professional and very thorough. She was also thrilled that he cleaned up after himself before leaving! Annette is a great tenant of ours and mentioned Jeff is very good at what he does. Thanks for the great service.”
– M. Piccolo, Port St Lucie, FL.
“I was very pleased with the exceptional measures Forward Electric & AC took for me during my recent AC replacement. As a result, I have recommended you to the president of a prominent local real estate company. I believe your company can be a good match for their customers as well.”
– R. Prange, Stuart, FL.
“I am totally satisfied with the care, support and attention your employees have paid to my needs, both on the A/C and electrical side. Most recently, Justin came to do my routine service. He gave some very valuable suggestions, which I appreciated very much. As a follow up, I received phone calls and a personal visit prompted by a question I had in order to educate myself to become a better customer. It is my pleasure to recommend your company as often as I can.”
– J. Clee, Palm City, FL.
“Huge thanks to Rob and Will getting our family cool again! They were usch professionals and fixed the problem much quicker than I dared to hope. Once again impressed by Forward Electric & Air Conditioning!”
– E. Schoch, Stuart, FL.
“Everything was great, thank you!”
– G. Ritzie, Port St. Lucie, FL.
“Brent was fast, efficient and nice!”
– S. King, Hobe Sound, FL.
“Ron was on time, worked quickly and completed the assigned task without a problem. I was very satisfied and will use Forward Electric & AC’s services whenever I am in need.”
– R. Borton, Palm City, FL.
“Thank you for the quick response today in sending Brent out to fix our lobby lights in the office on such short notice. Brent was very efficient and knowledgeable, and a pleasure to deal with. I know who to call now in the future!”
– Jo Burson, Stuart, FL.
“Great service, very polite.”
– D. Wang, Port St. Lucie, FL.
“As always, very professional and experienced. A Pleasure to deal with this company.”
– Susan Helmke, Hobe Sound, FL.
“I liked Forward’s service at work so much that I hired them for our home.”
– R. Galante, Stuart, FL.
“Your techs have always been professional and helpful.”
– P. Constantin, Stuart, FL.
“What I appreciate is customer service. My mother is 92 years old and has always talked about how nice and pleasant Pat is – and trust me, she’s often a hard one to please. Thank you!”
– M. Lane, Palm City, FL.
“Very helpful and informative. He cleaned up around AC unit outside”
– R. Merryfield, Hobe Sound, FL.
“Service has always been great!”
– Great Smile Dental, Port St. Lucie, FL.
“Prompt – arrived on schedule – very thorough in his work – I would reccomend your company for the good service I received. Jeff is an excellent technician.”
– Margaret Lamar, Jupiter, FL.
“Patrick is the best!”
– S. Di Bartolo, Stuart, FL.
“Pat was very professional and solved our A/C issue very quickly.”
– C. Cischke, Palm City, FL.
“Good service from Jeff the technician!”
– T. O’Brien, Stuart, FL.
“Very helpful. Changed some batteries that were too high to reach. Awesome!!! Very wonderful service.”
– M. Smithers, Jensen Beach, FL.
“Very agreeable and helpful and gave lots of extra tips!”
– R. Frosch, Stuart, FL.
“This is the way a technician should be – it was a pleasure having Jeff here. Thank you!”
– D. Jackson, Palm City, FL.
“Pat has been very patient through our change out of air conditioners. I appreciate his time in answering my questions and getting our different air conditioners to work together.”
– Stuart / Martin County Chamber of Commerce, Stuart, FL.
“Pat did a professional, thorough job – Thanks again!”
– J. Wasdovich, Jensen Beach, FL.
“Wish we would have used your company the first time we had AC problems!”
– J. Steckler, Palm City, FL.
“Patrick is great – very professional, friendly and capable!”
– C. Brou, Port St. Lucie, FL.
“Always completely satisfied with service and technicians!!”
– W. Howard, Palm City, FL.
“Technician was courteous, kind and efficient.”
– R. Frey, Palm City, FL.
“Great professional performance. Very knowledgeable. Very pleased with the gentleman.”
– Walter Missett, Stuart, FL.
“Pat was courteous and knowledgeable. I learned more from Pat than any other HVAC person over the last 6 years.”
– Michael McMahon, Stuart, FL.
“Very satisfied!”
– Mabia London-Forrest, Jupiter, FL.
“Good work! Clean, fast and on time.”
– Dana Wang, Port St. Lucie, FL.
“Jeff was on time for appointment. Was very efficient, friendly and good service!”
– Lamar, Jupiter, FL.
“Very good work!”
– G. Bruyette, Stuart, FL.
“Great work!”
– Joyce Mathias, Stuart, FL.
“Great service, consistently helpful!”
– Dee Dee Lucido, Stuart, FL.
“Our service technician was very courteous and professional.”
– Barbara Olson, Stuart, FL.
“Very pleased. Technician came out to our home right away. Very knowledgeable and thorough.”
– K. M. Cataldo, Stuart, FL.
“Everyone at Forward is a pleasure to deal with – very professional and proficient.”
– Rebecca Galante, Children’s Services Council, Stuart, FL.
“Very dependable and professional.  We are satisfied customers.”
– B. Wells, Palm City, FL.
“I have to tell you that we are very impressed with the job that Jeff and his helper did yesterday. It is amazing to me that you were able to dispatch the crew on a trouble call in the morning, and have a completely new AC system installed by 9 pm the same day. While we did not wish to install a new AC system, by going through all of the options you professionally convinced us it was the best course of action to take given the condition of our existing system. Your guys worked straight through lunch, and would have worked straight through dinner if my wife had not insisted that we cook a meal for them. We made them take a few minutes to sit down and eat, and they seemed touch by this simple gesture. Both gentlemen were extremely professional and courteous and answered every question in a way that I could completely understand. They even left my garage looking better than it did before they began the job.From the bottom of my heart, thank you for a job well done.
– Putnam Moreman, Stuart, FL.
“After our Rheem Air handler of 29 years decided to quit we called Forward Electric and Air Conditioning to discuss our options.  After meeting with Bill Carson and their AC tech, Jeff, they provided me with sound advise and by the end of the day,  we were enjoying our new 18 SEER Rheem Split System with digital programmable thermostat. Because we were so impressed with the life of this air conditioner, we decided to stick with Rheem when replacing our old unit. After-all, it’s longevity sold itself. With the rebates we received, secondary to our purchase of an 18 seer Rheem split system, were able to save up to $3,000. Along with our rebates came long awaited allergy relief! Within our unit, UV lights were also installed, which had a significantly positive effect on our family’s allergies. The average outdoor temperature last year, in or area, was 87 degrees, as compared to 90 degrees this year. We prefer it cool in our home, keeping the unit at 75-78 degrees during the day and 73-75 degrees at night. By purchasing a Rheem Air Conditioner, not only did we save a bundle with rebates, but after comparing our monthly utility bills from last year to this year, we also discovered that, despite our warm outdoor, and cool indoor temperatures, we have also saved an average of $110 per month since its purchase. Therefore, our purchase of a Rheem unit turned out to be both lucrative and economical. If anyone is on the fence, concerning which air conditioning system to purchase, a Rheem is the smart choice. With high rebates low monthly utility bills, this system will pay for itself in no time!
If anyone needs same day professional service I would highly recommend calling Forward Electric and Air Conditioning for any of your air conditioning and electrical needs.”
– Erin S., Port St. Lucie, FL.
“Thanks for another great service call! Patrick’s very helpful.”
– C. Faherty, Stuart, FL.
“Have always appreciated service and felt like employees really care about me as their customer.”
– M. McNulty, Stuart, FL.
“Pat was very professional and awesome!!”
– Sommer Heckel – Advantage Software, Stuart, FL.
“A wonderful experience from beginning (chatting with Gina) to the end. Thank you for your top line service – Thank you!”

– Joellyn Mcllvaine, North Palm Beach, FL.
“Outstanding comes to mind – The tech’s performance was professional and complied with the highest standards.”
– Ray Harris, Stuart, FL.
“Perfect service – I will never go anywhere else.”

– Steven Martine, Stuart, FL.
“Very satisfied and would definitely call for this technician in the future.”
– Nancy Kleiner, Jensen Beach, FL.
“Excellent service… fixed the A/C where others have failed.”

– Chris Smith, Palm City, FL.
“Thank you for fitting me into the schedule today. I know you guys are busy this time of year, and I appreciate the fast response.”
– Putnam Moreman
“Just wanted to let everyone know of the great service and conscientious work ethic I have experienced when dealing with Forward. One Friday afternoon around 4:00pm, I was alone at the office where I work. The old a/c system (not installed by Forward) was not properly sealed and during an afternoon storm water began to pour through ..the ceiling.I called Forward and they had someone there to help me within the hour. I really don’t know what I would have done without their help being the new person alone in the office on a Friday.It’s the rare occasion these days when you deal with a company that takes pride in their work and has a positive attitude while doing it. Thank you for a commitment to craftsmanship which has for the most part fallen by the wayside.– Sandra Glembin
“Both gentlemen were helpful and courteous. In and out of my home with electricity.”
– T. Young
“Great service as usual and very dependable and on time.”

– Rhonda Frosh, Stuart, FL.
“Fast – satisfactory work.”
– Robert Masiello, Stuart, FL.
“Excellent and complete coverage.”

– Bill Whiticar, Palm City, FL.
“As always good job – knows our system well.”
– Kuhn Carpet & Tile, Palm City, FL.
“Very professional and I look FORWARD to using your company in the future.”

– Bill Snow, Stuart, FL.
“Jeff was so knowledgeable and very friendly.”
– Madison Talley, Stuart, FL.
“He had a sense of grace!”

– Peter Fisheel, Port St. Lucie, FL.
“Excellent service man! Great job – very friendly.”
– Dorothy Lozon, Stuart, FL.
“It’s a great relief to be serviced by an honest technician and a reliable company named Forward Electric & Air Conditioning.”
– Margarete Lamar, Jupiter, FL.
“Pat was very friendly, professional, and helpful. Thank you.”
– Mrs. Murphy, Palm City, FL.
“Good service, on time, very satisfied with work performed.”

– Steve C., Harborage Yacht Club
“Pleasure dealing with Forward Electric and A/C. Everyone from scheduling, sales, and technicians are so professionally courteous.” – Rebecca G., Children’s Service Council of Martin County
“Thanks for getting here so quickly. Saved the day! Tech was great, sure to use you again.”

– Palm City Barber, Palm City, FL.
“Very courteous and professional.”
– Susan Helmke, Hobe Sound, FL.
“Everything about your service was great as usual.”

– Mary Jane Kelley, Stuart, FL.
“Pat always seems to point out things that are outside his current task but need to be addressed and we
appreciate that.”– Mr. and Mrs. Frank Noonan, Stuart, FL.
“Pat is a prince! I would put him in my will but I don’t think there will be much left after the Obama regime is done
with me.”
– Steve Matton, Port St. Lucie, FL.
“Tech was very knowledgeable and very nice!”
– Deborah Tasy, Port St. Lucie, FL.
“Been using you for all these years, wouldn’t change a thing.”

– Christine Simonetti, Stuart, FL.
“Technician Scott was outstanding! Meticulous work.”
– Robert Davis, Port St. Lucie, FL.
“Pat thoroughly explained the A/C system to me and what I needed to know if anything goes wrong. Excellent service, would and will recommend to my neighbors and friends.”
– Customer, Port St. Lucie, FL.
“Jeff was great. he went above and beyond what was expected. I would recommend Forward Electric and A/C to anyone due to his workmanship. Many of my neighbors asked for cards.”– Karen Powell, Jensen Beach, FL.
“Ron is a good worker, very efficient as well.”

– Mrs. Farley, Hobe Sound, FL.
“Matt did an excellent job, very personal and professional. Thanks for accommodating our schedule.”
– Mary Fields, Volunteers in Medicine Clinic, Stuart, FL.
“I greatly appreciate the short response time, late on Friday afternoon and then follow-up on Monday morning.”
– Sandra Glembin, Scott and Scott Attorney’s at Law, Stuart, FL.